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Ultima Capital Partners UCP |
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| Inside this section Pivacy PolicyWhat is this policy about?Ultima Capital Partners (UCP) recognises the importance of ensuring that its clients have confidence in the way UCP handles personal information. UCP is bound by, and committed to, the terms of the Privacy Act 1988 and the National Privacy Principles (NPP) forming part of that Act. Since March 2014 the NPP has been replaced by the Australian Privacy Principles (APP).
Unless clients state otherwise, the Privacy Act permits UCP to share the personal information, which it holds with all of its companies. If related companies are entitled to use that personal information, they may only do so for the purposes for which the personal information was collected.
What is “Personal Information”?
Personal information is any information about a client, that identifies the client or by which the client's identity can reasonably be ascertained.
What kinds of personal information does UCP collect and retain?
UCP only collects personal information that is necessary for one or more of its functions or activities.
UCP is subject to certain legislative and regulatory requirements that necessitate it obtaining and holding detailed information that personally identifies the clients and/or contains information or an opinion about clients (“Personal Information”).
UCP will not collect any Personal Information about a client except when the information provided to UCP is authorised by a client or a third party to provide that information.
Generally, collection of personal information will be obtained in either face-to-face interview, over the telephone or by way of a Client Agreement Form. From time to time additional and/or updated personal information may be collected through one or more of those methods.
In order to provide clients with a comprehensive advisory and dealing service in financial products, and to have a reasonable basis for recommendations made, UCP may request personal information to:
How is personal information collected?
Most information we hold about clients is collected from the Client Agreement Form and through the Know Your Client (KYC) process. Information may also be collected over the phone or via the Internet. Sometimes, information about an individual is collected from other people or organisations.
For example, information about a director of a corporate customer may be obtained from a public record relating to the company.
Regardless of how it is collected, all personal information is handled in accordance with this Privacy Policy.
Use and disclosure of personal information
UCP uses the personal information it holds in order to provide its clients with the services they request. No company within UCP will use or disclose Personal Information collected for any purpose other than:
UCP is required under the Corporations Act to make certain information available for inspection, on request to ensure ongoing compliance with licensing and regulatory requirements. This may involve the disclosure of Personal Information. UCP may also collect personal information from its suppliers in order to complete business transactions and purchase products and services.
UCP may disclose the clients’ Personal Information to market operators, clearers and product issuers for the purpose of giving effect to clients’ instructions and the recommendations made by UCP. UCP may disclose clients’ Personal Information to external contractors (service providers) for the following purposes:
It is a condition of our agreement with each of UCP’s external contractors that they adopt and adhere to this privacy policy. Clients can be assured that their personal information will be maintained by any contractor to whom it is disclosed in accordance with this policy. If clients have any concerns in this regard, they should contact UCP by any of the methods detailed below (refer paragraph below entitled contact details).
External service providers are only authorised to use personal information for the purpose for which we supplied it. Those organisations are not authorised to use that personal information for their own purposes.
It is important to note that some of the Group’s services include Funds Management and related investment advice. Providing a client with this service includes undertaking activities such as administering the client's accounts or their investments, providing client support, responding to inquiries and requests for product information and meeting regulatory requirements.
If UCP is unable to collect personal information from or about an individual, it may not be able to do business with that individual or the organisation with which the individual is connected.
UCP may use the Personal Information collected from clients for the purpose of providing them with direct marketing material such as research that may be of interest, to inform them about new products and services or special offers from time to time. However clients may, by contacting UCP by any of the methods detailed below, request not to receive such information and we will give effect to that request. Please allow 2 weeks for the request to be actioned.
For further information contact UCP.
To download the complete policy document, please go to Publications.
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